Confused By Technology? A Short List Of What You Need
I've been servicing customers' computer needs for fifteen years and have heard the same question: "How do I use all these pieces of technology?" Many become confused and wonder how…
I've been servicing customers' computer needs for fifteen years and have heard the same question: "How do I use all these pieces of technology?" Many become confused and wonder how…
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
We are at the start of what could be a cyberwar which is making people and businesses uneasy. Everywhere we turn we're bombarded with new hacks being done by foreign…
Longtime readers of my articles may know I've never been a huge fan of the cloud. After years of rebelling against files being out of my control, my opinion has…
Last week I received a call from a corporate recruiter looking to fill a position in a major retail organization's repair business sector. In the process of vetting my options…
Disappointment loomed when I informed a customer the warranty on her laptop expired seven months prematurely. "Don't laptops come with a one year warranty?" she asked. I was shocked when…
Computer viruses seem to hit us at the most inopportune times; slowing down our computer or making it completely inoperable. Although some people seem to know exactly how they…
Technology impacts our lives in ways we don't often think about, stuff happens and technology is there to remedy the situation. Years later similar stuff happens and there's a completely…
For the first time in my history of repairing computers I've noticed a trend of disabling useless features on laptops and computers. Removing functionality, rather than repair, has been the…