15 Years Wouldn’t Be Possible Without Loyal Customers
Small business owners can appreciate the inconvenience of an employee leaving with no notice. I had this happen within the past week so I've been pulling the weight of two…
Confused By Technology? A Short List Of What You Need
I've been servicing customers' computer needs for fifteen years and have heard the same question: "How do I use all these pieces of technology?" Many become confused and wonder how…
Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Preventing Cyberwar Victimization: 7 Changes You Must Make To Your Network
We are at the start of what could be a cyberwar which is making people and businesses uneasy. Everywhere we turn we're bombarded with new hacks being done by foreign…
Cloud Collaboration: How To Get More Work Done By Avoiding People
Longtime readers of my articles may know I've never been a huge fan of the cloud. After years of rebelling against files being out of my control, my opinion has…
Technology Repair: 6 Reasons You Should Avoid Getting a Computer Repaired by A Large Chain Store
Last week I received a call from a corporate recruiter looking to fill a position in a major retail organization's repair business sector. In the process of vetting my options…
Refurbished Electronics: 1 Reason You Shouldn’t Waste Your Money!
Disappointment loomed when I informed a customer the warranty on her laptop expired seven months prematurely. "Don't laptops come with a one year warranty?" she asked. I was shocked when…
Today’s Viruses: Although malware and viruses themselves haven’t changed much, how your computer deals with them has.
Computer viruses seem to hit us at the most inopportune times; slowing down our computer or making it completely inoperable. Although some people seem to know exactly how they…
Technology’s Impact: We don’t think about how technology impacts our lives until history repeats itself.
Technology impacts our lives in ways we don't often think about, stuff happens and technology is there to remedy the situation. Years later similar stuff happens and there's a completely…