8 Computer Repair Scams You Need To Know
Scams abound in my industry so I figured I'd talk about some of the more common ones. Like anything used every day, when a computer repair is needed customers tend…
15 Years Wouldn’t Be Possible Without Loyal Customers
Small business owners can appreciate the inconvenience of an employee leaving with no notice. I had this happen within the past week so I've been pulling the weight of two…
Tax Safety: 3 Necessary Computer Fixes Before Doing Taxes
Income taxes aren't something you'd share with your neighbor, so why would you share them with everyone on the internet? Information contained in your income tax records includes social security…
Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Preventing Cyberwar Victimization: 7 Changes You Must Make To Your Network
We are at the start of what could be a cyberwar which is making people and businesses uneasy. Everywhere we turn we're bombarded with new hacks being done by foreign…
Technology Repair: 6 Reasons You Should Avoid Getting a Computer Repaired by A Large Chain Store
Last week I received a call from a corporate recruiter looking to fill a position in a major retail organization's repair business sector. In the process of vetting my options…
Today’s Viruses: Although malware and viruses themselves haven’t changed much, how your computer deals with them has.
Computer viruses seem to hit us at the most inopportune times; slowing down our computer or making it completely inoperable. Although some people seem to know exactly how they…
Hacking Democracy: A friend of mine was shocked when I told her voting booths can be hacked.
I hate politics, so when a friend introduced the subject of hacking with regard to voting booths I asked if I could plead the fifth. She kept pestering me until…
Microsoft Repair Scam: Foreign calls claiming to be Microsoft representatives can cost you real money.
Several months ago I started keeping closer tabs of customers who fell prey to foreign callers claiming to be from Microsoft. About one third of the people who walk…