Windows 11? I Hate Learning New Operating Systems
Microsoft, what are you doing? Adding another operating system after telling us Windows 10 was going to be the end-all. I feel lied to and somewhat betrayed. Now you're coming…
The 6 Most Common Student Computer Repairs
This is officially the time of year we service the most student owned machines. Yup, all the kids are home from college so they can afford to be without them…
“OMG! Your Mac is so thick.” Why the newest technology isn’t necessary.
Why would anyone put money into a Windows 98 computer? Well, I had a customer spend $150.00 into an old beige desktop computer last week so he could play Microsoft…
My 10 Password Rules You Should Follow
If there's ever an article to share this is it. I originally published this a month ago. Since then I've heard of at least a dozen cases of customers who…
Female Gamers Are My Favorite Customers
Some time ago I started to notice we were building, upgrading and fixing more gaming computers for female gamers than ever before. When I say female gamers I'm not…
8 Computer Repair Scams You Need To Know
Scams abound in my industry so I figured I'd talk about some of the more common ones. Like anything used every day, when a computer repair is needed customers tend…
Read This Before Buying Your Laptop Online
When I first started repairing computers I noticed that each region had a specific machine or series of machines that were prevalent in that particular area. At first I thought…
Consumer Warning! Don’t Be Scammed Like My Customer Was
Please share this so others are aware. This kind of customer service frustrates me to no end. One of my Gardner store's competitors recently replaced a hard drive in a…
Repair Or Replace? Is There A Correct Answer?
Over the years I've talked about reasons to repair versus replace technology. I've helped many customers decide whether or not repairing an older piece of technology is really smart or…
Repair or Replace? Easy Criteria And An Easy Formula
You have a laptop, tablet or cell phone that suddenly stopped working properly and you're trying to decide whether to have it repaired. Unfortunately, making the decision to repair isn't…