More Cheap Laptops: Manufacturers keep pumping out cheap laptops that fail prematurely. We’re faced with the nasty job of telling customers their repair is more than the machine is worth.

Purging old stuff is daunting but necessary. Whether it's old business documents or ancient parts, cleaning house has to be done occasionally to make room for future accumulations. My goal…

Continue ReadingMore Cheap Laptops: Manufacturers keep pumping out cheap laptops that fail prematurely. We’re faced with the nasty job of telling customers their repair is more than the machine is worth.

Updating Old Computers: Don’t simply compare your old computer specs to the new or you’ll be very disappointed.

Years ago, before the advent of gigahertz processors, I used to draw a timeline for customers upgrading their computers. I caught myself doing the same thing last week for a…

Continue ReadingUpdating Old Computers: Don’t simply compare your old computer specs to the new or you’ll be very disappointed.