Cindy is curious if there are easy methods of backing up her data and asks:  "What technique do you recommend I use to backup my data?"  Cindy, no matter the…

Pete asked me to comment about additional internet security with his question:  "Are there more measures I can take in addition to virus software?" Well Pete, you asked a very…

Jeanine is considering setting up a VoIP telephone service in her home and asks:  "Can you tell me how VoIP differs from standard phone service and more specifically, what is…

Samantha asked me to make a recommendation for a used laptop for her daughter so she can use iTunes and other basic functions.  Well Samantha, you're asking a fairly common…

Jim asked me to talk about the benefits of 64 bit operating systems.   Jim, traditional operating systems like Microsoft Windows XP and Vista are mostly 32 bit which means they…

This week's first question comes from Theresa who asks:  "My laptop takes forever to start.  What options are there so I can get online faster?"  Theresa, there are a couple…

One of the most common failures on motherboards is quickly becoming failed chips.  Whether the problem is on an X-Box or a laptop, the problem is due to a similar…

Samantha asks, "I want to purchase a used laptop for my 15 year old daughter so she can use her iPod and do homework.  Do you have a recommendation?" Well…

This week's first question comes from Seamus who says, "I just purchased a new computer and am wondering what I should have for electrical protection."  There are two variables you…

This week's first question comes from Joanne who asks, "I am making a decision to go back to school and want to know what is required to become an IT…