More than ever before people are coming into my shop and inquiring about my business.  No matter if they're customers or other local business owners, lately it seems like people…

Last week I had a talk with a disappointed customer who purchased an iPod Touch from flea market vendor.  She came in with her laptop and new iPod questioning why…

Over the last few months it seems like viral videos have become really popular.  Maybe it's that I've been noticing them more; in either case the popularity of some videos…

Predicting the lifecycle of a new technology is almost impossible.  Deciding to make an investment in new equipment is a risk that everyone faces at least once.  Some people learn…

Meeting people and developing relationships - whether business or personal - is fairly difficult and something I've been dealing with for quite a while.  Increasing new customers, friends, and relationships…

Since writing last week's article I've received a few requests from readers asking for other ways to make money on the internet.  As surprising as it sounds, many people make…

My parents recently celebrated their fortieth wedding anniversary and invited 160 of their friends and relatives.  Guests flew in from around the country so the event served as both an…

Some customers really make me think; and this particular customer did a great job.  I was asked about something that would seem like such a normal question and problem that…

The old saying "a picture is worth a thousand words" was originally coined by Fred Barnard in reference to ads printed on the sides of mass transit vehicles.  We're all…

Six years is a fair amount of time to be with one person.  It’s been a tough decision; but, over the last two or three months I made the choice…