My 10 Password Rules You Must Know
If there's ever an article to share this is it. I originally published this a month ago. Since then I've heard of at least a dozen cases…
Solid State Drives Are Ridiculous
My favorite demo, when asked if solid state (SSD) makes a difference, is to whip open my 2010 MacBook Pro and turn it on. Having a second one with a…
Keep Net Neutrality Right Where It Is!
People keep asking for my thoughts about Net Neutrality and then look stunned when they realize what it really means to us as Americans. Buried under all the headlines about…
Siri, Cortana & Alexa: This Is How I Imagine Them
Ever wonder what Siri looks like? Maybe Cortana? Today I started imagining what digital personal assistants really look like. When I asked Siri about her appearance, she replied that she's…
Consumer Warning! Don’t Be Scammed Like My Customer Was
Please share this so others are aware. This kind of customer service frustrates me to no end. One of my Gardner store's competitors recently replaced a hard drive in a…
Apple vs. Microsoft. Is there really a winner?
Earlier today I sat staring at a customer's new MacBook being asked why Apple would only put one port on a laptop. Mind you, one port that both charges and…
Are PC’s Really Dying? I Know They’re Not.
Declining PC sales isn't much of a new topic. It seems every time a new technology evolves, PC's take a backseat and eventually reemerge. Desktops and laptops aren't going anywhere…
8 Steps to Prevent Your Identity From Being Stolen
Everyday, it seems, I hear stories from customers about how they were hacked. Over the past year the level of the hacks escalates from one story to the next. I…
Repair Or Replace? Is There A Correct Answer?
Over the years I've talked about reasons to repair versus replace technology. I've helped many customers decide whether or not repairing an older piece of technology is really smart or…