Anyone who deals with customers on a day-to-day basis understands they're all different and all have different needs.  There's the normal customer who we don't see until they need something. …

1986 called and they want this motel room back.  My laptop is poised on a tipsy, dark brown Formica table and is plugged into a lamp that is permanently attached. …

A few weeks ago I was contacted by an old sales colleague of mine who's in the process of starting a new company.  He asked me to consult him on…

This weekend I found myself sitting down with a friend explaining Windows 8.  For the first time in months I was actually defending Microsoft and their creation.  See, I've never…

I've found myself restating my business countless times as I explain it to potential salespeople.  Interviewing is never easy for the contender nor the person hiring; as the process inherently…

I don't know if you remember, but there was a day when finding an answer meant scouring a book or periodical.  Books, as you may recall, are many sheets of…

As Friday day turned into night I decided to cleanse my mind of all thoughts and get in touch with nature while I waited for Nemo.  During a two hour…

For the past three months I've been tripping over a pile of metal recyclables and wondering why my recycler hasn't been making rounds.  After continuous phone calls trying to schedule…

1984 marked the year I bought my first computer.  My expectations of what my little computer could handle were dwarfed by the brutal reality that everything needed to be programmed. …