Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Smartphone Repairs: Your Privacy Is At Risk Every Time Your Phone Is In The Shop
I paid an actress to visit seven independently owned cell phone repair stores to have a broken iPhone 6 screen repaired. What I discovered was appalling. I rigged the phone…
Competing Against Technology: Three Options That Could Work For Your Business
Every morning, during my commute to Brattleboro, I listen to a major drivetime show. I was surprised to find out the station's lineup changed significantly with no explanation. It took…
Preventing Cyberwar Victimization: 7 Changes You Must Make To Your Network
We are at the start of what could be a cyberwar which is making people and businesses uneasy. Everywhere we turn we're bombarded with new hacks being done by foreign…
2016 Technology: Four New Year’s Party Conversation Starters That Are Sure To Be A Hit
New Year's parties have always been some of my favorite times. Usually, though, people tend to either walk away or avoid me when I start talking about technology. This year…
Technology Repair: 6 Reasons You Should Avoid Getting a Computer Repaired by A Large Chain Store
Last week I received a call from a corporate recruiter looking to fill a position in a major retail organization's repair business sector. In the process of vetting my options…
Refurbished Electronics: 1 Reason You Shouldn’t Waste Your Money!
Disappointment loomed when I informed a customer the warranty on her laptop expired seven months prematurely. "Don't laptops come with a one year warranty?" she asked. I was shocked when…
Clickbait, 7 surprising facts every internet user must know
So many times I've been surfing social networking sites and stumbled on a tantalizing article titled something like "9 easy ways to make money fast." Articles like these are enticing…
Today’s Viruses: Although malware and viruses themselves haven’t changed much, how your computer deals with them has.
Computer viruses seem to hit us at the most inopportune times; slowing down our computer or making it completely inoperable. Although some people seem to know exactly how they…