Stupid Customers: My Quick Rant
Handling a urine soaked computer at 10:00AM is exactly what I want to be doing. I'm starting to think someone has it in for us because we now see at…
$400.00 Gaming PC? Here’s How We Did It
When my favorite young customer asked me to compile a list of parts for his new gaming computer I was ecstatic. When he told me his maximum budget was $400.00…
Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Smartphone Repairs: Your Privacy Is At Risk Every Time Your Phone Is In The Shop
I paid an actress to visit seven independently owned cell phone repair stores to have a broken iPhone 6 screen repaired. What I discovered was appalling. I rigged the phone…
Competing Against Technology: Three Options That Could Work For Your Business
Every morning, during my commute to Brattleboro, I listen to a major drivetime show. I was surprised to find out the station's lineup changed significantly with no explanation. It took…
Preventing Cyberwar Victimization: 7 Changes You Must Make To Your Network
We are at the start of what could be a cyberwar which is making people and businesses uneasy. Everywhere we turn we're bombarded with new hacks being done by foreign…
2016 Technology: Four New Year’s Party Conversation Starters That Are Sure To Be A Hit
New Year's parties have always been some of my favorite times. Usually, though, people tend to either walk away or avoid me when I start talking about technology. This year…
Cloud Collaboration: How To Get More Work Done By Avoiding People
Longtime readers of my articles may know I've never been a huge fan of the cloud. After years of rebelling against files being out of my control, my opinion has…
Technology Repair: 6 Reasons You Should Avoid Getting a Computer Repaired by A Large Chain Store
Last week I received a call from a corporate recruiter looking to fill a position in a major retail organization's repair business sector. In the process of vetting my options…
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