We Saved Our Customer $80,000.00
You can see the video on YouTube, just follow this link. A customer approached me last month about running an existing software package on new computer hardware. Rather than install…
Repair Or Replace? Is There A Correct Answer?
Over the years I've talked about reasons to repair versus replace technology. I've helped many customers decide whether or not repairing an older piece of technology is really smart or…
7 Things I Learned About My Business
I'm going back on the road in the beginning of July after two solid months of training new employees and getting one of my locations back on its feet. Let…
“Help Wanted” Signs Are Worthless
Three weeks ago I started the search to replace a long-term employee. He left on a Monday and I immediately started my search that afternoon. As it was in years…
15 Years Wouldn’t Be Possible Without Loyal Customers
Small business owners can appreciate the inconvenience of an employee leaving with no notice. I had this happen within the past week so I've been pulling the weight of two…
My Plywood PC Has Made Inventors A Ton Of Money
One of my long-time customers approached me last week about a theory he wants to prove. He currently maintains a bunch of industrial machines running on Windows NT that he…
3 Easy Things You Can Do To Make Windows 10 Faster
About a month following the release of Windows 10 customers started pouring into my shops asking us to bring their Microsoft computers back to life. Aside from viruses, which are…
Confused By Technology? A Short List Of What You Need
I've been servicing customers' computer needs for fifteen years and have heard the same question: "How do I use all these pieces of technology?" Many become confused and wonder how…
PIN vs. Password: Which to use for Windows 10?
Microsoft's Windows 10 allows users the choice of logging using a PIN rather than the traditional password offered in the past. The addition of a PIN login has perplexed more…
Repair or Replace? Easy Criteria And An Easy Formula
You have a laptop, tablet or cell phone that suddenly stopped working properly and you're trying to decide whether to have it repaired. Unfortunately, making the decision to repair isn't…