Last week I was fortunate enough to service a Windows 3.1 computer and operating system.  The customer who brought me the machine asked me to set it up and make…

Android isn't just for cell phones anymore.  I have been overly impressed with my Android based telephone - to the point where I have been looking for reasonable applications for…

Many years ago I used to buy new gadgets, get them home, and be really excited because they solved a problem.  I realized this weekend that nothing I've had in…

In my limited spare time I've been working on my version of a "Computer Repair for Dummies" book.  After years of customers asking me for such a book, I decided…

I have been asked many times to retrieve data from customers' hard drives.  No matter if they deleted the file by accident, misplaced the file, or their hard drive became…

Last week a customer asked me how it's possible that two major electronics retailers can open and close within a couple years of each other.  What caused a major electronics…

In my prior life as an industrial salesman, I was taught to never make assumptions before visiting a customer.  My boss - Glenn - used to tell me, "You can't…

How many times do you buy a product expecting it to do one single function; and it doesn't?  Maybe you bought a new computer expecting to only write letters.  Perhaps…

da Vinci, Monteverdi and Shakespeare were all great creators in their respected fields of art, music and literature.  Though it could be argued as to the quality of each, it…

We (you, me, and everyone else) see it all the time.  We hear about it.  But just what does it mean?  Parts that look the same; even have the same…