After cutting my New Years plans short, I decided the evening would be better alone.  I went home, made last minute phone calls and amends, and uncorked a bottle of…

Friday afternoon I received a call from one of my Richmond, NH customers requesting my help setting up her home-office network.  I completed the job in record time and started…

I received a call late last week from a friend asking for some guy advice about a man she had met.  They had talked on the phone a few times…

Last week I ended my article with the quote "Should auld acquaintance be forgot."  In the context I used it, I fully wanted last year to end and wish for…

The past two weeks have been devastating for me; learning of several close friends' financial crises and a loved one's recurrence of cancer.  All of these things have taken a…

At one time or another we all need emergency technical support and don't want to be a nuisance to anyone.  More times than not, it's a simple plaguing issue that…

We've all done it.  We see a person and make an assumption about them based on clothes they're wearing, the car they drive, or the house they live in.  I'm…

Occasionally someone will come into my store and mention something that rattles my memory banks and sends me back in time.  I was pleased when a customer innocently mentioned the…

Helen Keller once wrote, "Knowledge is love and light and vision."  No idiom is more poignant for the expression and shear amazement in all the children's eyes standing in Faneuil…

This weekend will forever be epic in the eyes and hearts of partygoers everywhere; creating a new paradigm by which all parties must try and surpass.  When I approached my…