I’ve Tried 5 Dating Sites And This Was The Worst
Last month my 21 year old daughter called to tell me she had met too many guys on Tinder, the online hookup site. She had been swiping right on every…
Don’t Be Scammed By Fake Microsoft Callers
During January alone I'm estimating my customers have been scammed out of $20,000.00. Based on customer stories, all the money was taken within the first five minutes of being called.…
7 Forgotten Pieces of Technology
What were some of your favorite technology items from years past? Seems like some of the best technology went the way of recycling centers and yard sales. Here's some of…
Increasing Tariffs: Changing Where Products Are Manufactured Is A Bad Idea
Over dinner this week a friend asked what I thought of making products in the US and plans to bring jobs back. It was a tough question because I'm not…
Stupid Customers: My Quick Rant
Handling a urine soaked computer at 10:00AM is exactly what I want to be doing. I'm starting to think someone has it in for us because we now see at…
$400.00 Gaming PC? Here’s How We Did It
When my favorite young customer asked me to compile a list of parts for his new gaming computer I was ecstatic. When he told me his maximum budget was $400.00…
Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Smartphone Repairs: Your Privacy Is At Risk Every Time Your Phone Is In The Shop
I paid an actress to visit seven independently owned cell phone repair stores to have a broken iPhone 6 screen repaired. What I discovered was appalling. I rigged the phone…
Competing Against Technology: Three Options That Could Work For Your Business
Every morning, during my commute to Brattleboro, I listen to a major drivetime show. I was surprised to find out the station's lineup changed significantly with no explanation. It took…