Jeanine is considering setting up a VoIP telephone service in her home and asks:  "Can you tell me how VoIP differs from standard phone service and more specifically, what is…

Samantha asked me to make a recommendation for a used laptop for her daughter so she can use iTunes and other basic functions.  Well Samantha, you're asking a fairly common…

Jim asked me to talk about the benefits of 64 bit operating systems.   Jim, traditional operating systems like Microsoft Windows XP and Vista are mostly 32 bit which means they…

This week's first question comes from Theresa who asks:  "My laptop takes forever to start.  What options are there so I can get online faster?"  Theresa, there are a couple…