Your information and data is kept private. I only need a phone number to contact you and will never ask for an email address.
BSc from RIT - 1995. Consistently taking classes related to my field.
Fast turnaround means you'll have your laptop or computer back in hours, not days like our competition.
100% free and thorough diagnostic before we make any repairs. No catches or gimmicks.
If you're not 100% satisfied with our service bring it back and we'll make it right. Satisfaction guaranteed.
Flat rate pricing based on your repairs. There's never a guessing game about how much it will cost.
EXCELLENTBased on 46 reviewsTrustindex verifies that the original source of the review is Google.Greg Parody2024-05-25My laptop had picked up a virus so I did a search on my phone for computer repair near me and one of the shops that came up was Laptop & Computer Repair, Inc. I called and talked to Jeromy who asked me a couple questions and said to bring it in. I dropped it off Saturday morning and got a call from him a little while later letting me know it was done. The virus had come from one of the widgets that pop up when you go to the lower left corner of your screen. He explained how they get in and what not to do if you get one. All in all it's better to stay away from the widgets. I never knew that shop was there and I'm glad I found it. If you have any problem with your computer, give Jeromy a call.Trustindex verifies that the original source of the review is Google.Hannah “Hael” Longey2024-05-10Got great help from Jeremy with getting all the pictures and videos off my dad's password locked computer after he passed away. He was able to do it on my timeline and get me everything quickly.Trustindex verifies that the original source of the review is Google.Matthew Ailinger2024-02-05Humble, honest and doesn't mind answering any questions. Fixed my laptop within budget and quickly completed ! Best guy aroundTrustindex verifies that the original source of the review is Google.Tom Albano2023-09-20They do tons of computer repair work and they are resenable and they do very good work and they get it very fast and quicklyTrustindex verifies that the original source of the review is Google.Alan Morgan2023-08-16I've used this shop for ten years with great satisfaction, bringing in both business and personal computers. We are lucky to have this service available.Trustindex verifies that the original source of the review is Google.Kira Trinity2023-08-01Super professional and kind, gave me some background information on my computer model and pointed me to a cheaper and more stable option than having my computer fixed. Recommend!Trustindex verifies that the original source of the review is Google.adrian glass2023-06-15outstanding customer service. very friendly and honest, will try the least exspensive route to fixing your computerTrustindex verifies that the original source of the review is Google.Stirling Hastings2023-06-09Looked at our computer and gave a good quote. Work was done well.Trustindex verifies that the original source of the review is Google.Lillian Ruiz2023-03-18Highly recommended!Trustindex verifies that the original source of the review is Google.Andrew Helems2023-03-01
Customers first isn’t just something I talk about, it’s something I go out of my way to do everyday. Warranty timelines are frequently overlooked, I voluntarily fix issues I notice when working on your computer and I will always opt to offer a better solution even if it means I lose a sale.
25 years ago I contracted with other shops to do the repairs they couldn’t. I started out of a small apartment and grew the business to five stores prior to the pandemic. Now that I’m down to two locations and just me I’m much happier – which I have been told by clients translates to better customer experience.
Prior to opening this business I worked in industrial automation with a specialty in semiconductor automation. I made the transition to retail computer repair by mistake when I was opening an electronics design and manufacturing business. I was contracted by a large computer retailer to make repairs their technicians couldn’t. For the first few years I only contracted with other shops, municipalities and large organizations. Now I offer full service repairs to businesses and consumers alike.
My shop is a full service repair facility repairing both Apple Mac and Microsoft Windows based computers and laptops. I’ve been fortunate enough to have received extensive training for both platforms so there isn’t much I can’t repair. I also keep up-to-date with continuing education credits.
Data and customer privacy are my priorities. I keep your contact information to a minimum and do not store electronic records of my customers. You will never be contacted by me after the sale unless there was an issue with your job. Most of my work is done in a manner that does not expose me to your personal files. Upon request I can use your storage devices which will eliminate the need to access or see any of your personal files.
My specialty is the repair of laptops and computers. I stopped repairing phones and tablets about five years ago due to poor parts quality. I can address software issues with these devices but will always refer you to the OEM for hardware issues.