Laptop & Computer Repair, Inc.

Professional Computer Service

Servicing Windows PCs & Apple Mac

Completely Private

Your information and data is kept private. I only need a phone number to contact you and will never ask for an email address.

Educated

BSc from RIT - 1995. Consistently taking classes related to my field.

Fast Repairs

Fast turnaround means you'll have your laptop or computer back in hours, not days like our competition.

Free Diagnostic

100% free and thorough diagnostic before we make any repairs. No catches or gimmicks.

Guaranteed

If you're not 100% satisfied with our service bring it back and we'll make it right. Satisfaction guaranteed.

Upfront Pricing

Flat rate pricing based on your repairs. There's never a guessing game about how much it will cost.

About

     Excellent  
     Based on 46 reviews 
    
 
 
   
 
 
        
   Greg Parody 
 2024-05-25
 
 
 Trustindex verifies that the original source of the review is Google. My laptop had picked up a virus so I did a search on my phone for computer repair near me and one of the shops that came up was  Laptop & Computer Repair, Inc. I called and talked to Jeromy who asked me a couple questions and said to bring it in. I dropped it off Saturday morning and got a call from him a little while later letting me know it was done. The virus had come from one of the widgets that pop up when you go to the lower left corner of your screen. He explained how they get in and what not to do if you get one. All in all it's better to stay away from the widgets. I never knew that shop was there and I'm glad I found it. If you have any problem with your computer, give Jeromy a call.
  
 
       
   Hannah “Hael” Longey 
 2024-05-10
 
 
 Trustindex verifies that the original source of the review is Google. Got great help from Jeremy with getting all the pictures and videos off my dad's password locked computer after he passed away. He was able to do it on my timeline and get me everything quickly.
  
 
       
   Matthew Ailinger 
 2024-02-05
 
 
 Trustindex verifies that the original source of the review is Google. Humble, honest and doesn't mind answering any questions. Fixed my laptop within budget and quickly completed ! Best guy around
  
 
       
   Tom Albano 
 2023-09-20
 
 
 Trustindex verifies that the original source of the review is Google. They do tons of computer repair work and they are resenable and they do very good work and they get it very fast and quickly
  
 
       
   Alan Morgan 
 2023-08-16
 
 
 Trustindex verifies that the original source of the review is Google. I've used this shop for ten years with great satisfaction, bringing in both business and personal computers.  We are lucky to have this service available.
  
 
       
   Kira Trinity 
 2023-08-01
 
 
 Trustindex verifies that the original source of the review is Google. Super professional and kind, gave me some background information on my computer model and pointed me to a cheaper and more stable option than having my computer fixed. Recommend!
  
 
       
   adrian glass 
 2023-06-15
 
 
 Trustindex verifies that the original source of the review is Google. outstanding customer service. very friendly and honest, will try the least exspensive route to fixing your computer
  
 
       
   Stirling Hastings 
 2023-06-09
 
 
 Trustindex verifies that the original source of the review is Google. Looked at our computer and gave a good quote.   Work was done well.
  
 
       
   Lillian Ruiz 
 2023-03-18
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommended!
  
 
       
   Andrew Helems 
 2023-03-01
 
 
 Trustindex verifies that the original source of the review is Google.

Customers first isn’t just something I talk about, it’s something I go out of my way to do everyday. Warranty timelines are frequently overlooked, I voluntarily fix issues I notice when working on your computer and I will always opt to offer a better solution even if it means I lose a sale.

25 years ago I contracted with other shops to do the repairs they couldn’t. I started out of a small apartment and grew the business to five stores prior to the pandemic. Now that I’m down to two locations and just me I’m much happier – which I have been told by clients translates to better customer experience.

Prior to opening this business I worked in industrial automation with a specialty in semiconductor automation. I made the transition to retail computer repair by mistake when I was opening an electronics design and manufacturing business. I was contracted by a large computer retailer to make repairs their technicians couldn’t. For the first few years I only contracted with other shops, municipalities and large organizations. Now I offer full service repairs to businesses and consumers alike.

My shop is a full service repair facility repairing both Apple Mac and Microsoft Windows based computers and laptops. I’ve been fortunate enough to have received extensive training for both platforms so there isn’t much I can’t repair. I also keep up-to-date with continuing education credits.

Data and customer privacy are my priorities. I keep your contact information to a minimum and do not store electronic records of my customers. You will never be contacted by me after the sale unless there was an issue with your job. Most of my work is done in a manner that does not expose me to your personal files. Upon request I can use your storage devices which will eliminate the need to access or see any of your personal files.

My specialty is the repair of laptops and computers. I stopped repairing phones and tablets about five years ago due to poor parts quality. I can address software issues with these devices but will always refer you to the OEM for hardware issues.

I have always set myself apart from my competition by having the highest integrity, morals and regard for my customers’ data, privacy and equipment. I don’t use gimmicks and always try to be as professional as I can be. I look forward to working with you.